Overview

At dravenquilosy, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our business mentorship platform. We're committed to transparency about our data practices and your rights under UK data protection law.

This privacy policy applies to all users of dravenquilosy.com and our related services. By using our platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our mentorship services:

• Personal identification information including name, email address, phone number, and postal address
• Professional information such as job title, company, industry sector, and business experience level
• Account credentials and profile information you provide during registration
• Communications data including messages between mentors and mentees on our platform
• Usage data about how you interact with our website and services
• Technical information like IP address, browser type, device information, and cookies
• Payment information when you purchase our services (processed securely through third-party providers)

How We Use Your Information

Your information helps us deliver effective mentorship services and maintain our platform. Here's how we use the data we collect:

Data Sharing and Third Parties

We don't sell your personal information to third parties. However, we may share limited data in specific circumstances:

• With mentors and mentees as necessary for the mentorship relationship (profile information only)
• With service providers who help us operate our platform (email services, payment processors, analytics tools)
• When required by law, court order, or to protect our legal rights
• In connection with business transfers or restructuring (with advance notice to users)
• With your explicit consent for specific purposes

All third-party providers are carefully vetted and required to maintain appropriate security standards. They can only use your data for the specific purposes we've authorised.

Your Rights

Under UK data protection law, you have several important rights regarding your personal information:

• Right to Access: Request a copy of all personal data we hold about you
• Right to Rectification: Ask us to correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your data in certain circumstances
• Right to Restrict Processing: Limit how we use your data while disputes are resolved
• Right to Data Portability: Receive your data in a structured format for transfer
• Right to Object: Opt out of direct marketing and certain data processing activities
• Right to Withdraw Consent: Remove consent for activities that require it

Data Security

We employ multiple layers of security to protect your information from unauthorised access, alteration, disclosure, or destruction.

• SSL encryption for all data transmission between your device and our servers
• Secure database storage with access controls and regular security updates
• Regular security audits and penetration testing by independent security firms
• Staff training on data protection and confidentiality requirements
• Incident response procedures for potential security breaches
• Regular backups stored in secure, geographically separated locations

While we implement robust security measures, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy:

After these periods, we securely delete or anonymise your data unless we're legally required to keep it longer.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyse site usage. We use both essential cookies required for basic functionality and optional cookies for analytics and personalisation.

• Essential cookies: Required for login, security, and basic site functionality
• Analytics cookies: Help us understand how visitors use our site to improve user experience
• Preference cookies: Remember your settings and choices for future visits
• Marketing cookies: Used with your consent to show relevant advertisements

You can control cookie settings through your browser preferences, though disabling certain cookies may affect site functionality. Our cookie banner allows you to customise your preferences when you first visit our site.

International Transfers

While we primarily store data within the UK, some of our service providers may process information in other countries. When this occurs, we ensure appropriate safeguards are in place:

• Transfers only to countries with adequate data protection standards
• Standard contractual clauses approved by UK data protection authorities
• Regular monitoring of third-party compliance with data protection requirements
• Additional security measures for sensitive data transfers

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. Your continued use of our services after any changes indicates your acceptance of the updated policy.